用户19****对杭州西方梅苑宾馆 点评

退房前告知保安要求帮忙叫个出租车，保安叫礼宾去落实。等我退房结束，礼宾还在原地，只好自己出去拦车。一般也不叫礼宾帮忙，但是当天有急事，可酒店没有为客人着想，遗憾。

用户ch****对杭州西方梅苑宾馆 点评

性价比还不错，别的也不错，就是床不是很舒服~~~~~~~~~~~

用户ru****对杭州西方梅苑宾馆 点评

This hotel is may sound international but, with all my meeting and asking for help from stuff even at the reception, them English was so bad, and they really can not help me, even with simple question.Location, so bad with nothing nice to see or eat outside the hotel.Now I can understand why price is so cheapSorry friend, my last time at this hotel