DO NOT STAY AT THIS HOTEL / 千万不要住这家酒店 We were watching a movie online then the internet went out. We had to watch the last twenty minutes in the lobby. A man told us we could not plug our computer in the wall of the lobby. We asked him if he worked there because he did not identify himself. He said he was a manager and one of the owners. We asked him to fix our internet. He said we had a bad attitude. This guy treats his guests like they are prisoners. I wonder how he treats his employees.
2011-10-19
用户ge****对三亚东升商务酒店（原三亚东升快捷商务酒店） 点评
DO NOT STAY AT THIS HOTEL / 千万不要住这家酒店 The internet is terrible. It has to be reset about 20 times a day. The front desk staff is rude. We asked for extra pillows and the front desk girl said they did not have anymore. We check with housekeeping and they had many. Every request we made to the front desk was ignored. If you complain about anything the staff will revenge you with poor service. This was the worst hotel I have ever stayed at in my life. They front desk told CTrip that we did not show up so they would not have to pay the fee to CTrip. We informed CTrip and finally got our CTrip points. Everything you do at this hotel ends up in an argument.The gift shop staff was nice and the housekeepers were nice. There is one manager who is nice. The front desk staff just plays on the computer and ignores all the guest. DO NOT STAY AT THIS HOTEL.网络差劲的一塌糊涂。一天要重新设置很多很多很多次。前台的工作人员很没有礼貌。我们只想多要两个枕头，前台的女孩就告诉我们没有多余的枕头。我们找客房服务员而且找到很多多余的枕头。所有我们要求前台做的事都被当成空气没有落实，没有答复，就当我们不存在。如果你跟他们投诉他们会通过种种方式用他们恶劣的服务态度向你报复。这是我这辈子住过的最最差劲的酒店。前台取消了我们的订单并且告诉协程我们没有住酒店所以他们就能自己赚我们付给协程的一笔手续费。我们打电话给协程才最后拿到了我们的积分。你要求这家酒店做的所有事最后都变成一场争吵。房间网络不好我们只能到楼下大堂用他们的无线网络。有个自称是老板的人来阻止我们。还让我注意态度。只有楼下小店的员工还可以还有客房的服务员还好，有一个前台经理人还不错。前台的服务员只是在电脑上打游戏不做事，忽略客人。房间里到处是蚊子，大堂里就酒会看到蚊子到处飞来飞去。总之千万不要住这家酒店！！！你会后悔的
房间价格
2.57 
