average Location is good, rooms are very nice,comfy and clean, and hotel looks just perfect. But for some reason the service is just horrible. Everyone is sooooooo sloooooow. It took us 30 minutes to check-in and 30 minutes to check-out. They pay more attention to chinese guests, then to foreigners. They made us wait, cause chinese guests were in a hurry. As if we were not. The swimming pool is not open in the morning nor evening. Apparently only during the day. Sauna didn''t work. Restaurants in the hotel just suck. Overpriced with just several items on the menu.
2011-07-04
酒店回复 :
2011-07-07
We hope you will accept our sincere apologies for all the inconvenience your party experienced at our hotel. Our General Manager is aware of your evaluation and it will be shared with the management team. We will take your comments regarding our service into consideration and we will do our best to train our staff so they will be better prepared to serve all our customers. We are glad you found our rooms nice and to your satisfaction. We appreciate your positive remarks. We look forward to serve you in the future, and we hope we can provide you and all our customers with high-quality service.
用户zg****对温州王朝大酒店 点评
比较满意 在这之前没到过温州,入住后该酒店基本上符合我的预期,不错。我会推荐给朋友。
2011-06-28
用户ca****对温州王朝大酒店 点评
整体不错 整体不错,服务也很到位,出行方便,如果价格能再便宜点就好了。
2011-06-24
用户13****对温州王朝大酒店 点评
前台服务不好,太四板了 开始的房间 淋浴水温度忽冷忽热,根本没法洗澡,等下半个小时才 换了套房,
2011-06-22
用户ca****对温州王朝大酒店 点评
整体还可以 位置不错,服务员服务意识较强,设施一般,但整体卫生不错
2011-06-19
用户ca****对温州王朝大酒店 点评
服务好 服务员态度不错,餐厅饭食还可以,设施设备还行,略旧,整体ok。
2011-06-17
酒店回复 :
2011-07-07
We hope you will accept our sincere apologies for all the inconvenience your party experienced at our hotel. Our General Manager is aware of your evaluation and it will be shared with the management team. We will take your comments regarding our service into consideration and we will do our best to train our staff so they will be better prepared to serve all our customers. We are glad you found our rooms nice and to your satisfaction. We appreciate your positive remarks. We look forward to serve you in the future, and we hope we can provide you and all our customers with high-quality service.