Breakfast just OK It is a new Hotel and everything is luxurious.During Chinese Holidays the breakfast and dinner area is overcrowded and personnel have big difficulties to bring new food. 50% of food plates were either empty or no value items like cooked eggs or bread.There is no cheese presented, we received only two small slices (5 cm x 5cm) after asking for it.Overall experience is OK because of view over the lake.
Sleepless night Newly renovated hotel which means clean nice rooms. Expensive for Zhaoqing and services offered - nice room does not justify the price if nothing else works. Only one non smoking floor. Did not sleep well as other guests started to arrived 3am with prostitutes. Then the fun started. I got my peace until I was moved to other floor (smoking then of course..). The hotel did not itself remove the ones that were causing the havoc but instead of moved me. Will not stay in this hotel again.
2011-07-01
酒店回复 ：
2011-09-07
Dear Sir： On behalf of our Pearl Hotel Starlake, we would like to extend to you our sincere welcome. According to the result of our investigation and notice of Log Book written by Manger that night. We knew that there was another family checked in at the same floor at about 03:00. The guests of two families which next to you haven’t close up their doors and stop by each other with noises. Upon receiving your complaint, our Manager attended and advised the guests to shut their door avoiding noise immediately. Once again, we extend our apology of any happenings that affected your normal rest on that night. We also thank you for your valuable suggestions which shown that there are many no-perfect parts exist in our hotel. We therefore need to strengthen our operation to improve the details, quality and facilities of our service. We would like to invite you come to stay with us again, and please rest assure that we may show you our efforts of our improvements. Best regards！
房间价格
3.87 
