A good hotel in many aspects and your front desk staffs are friendly and efficient. Special praise must go to Ms Koko Liew,
Account Manager, who really demonstrates leadership quality to her supporting staffs. She would make sure your hotel guests are satisfied with the services and she knows how to protect your guests' interest and security by, for example, telling your guests in front of a taxi driver to come back and tell her if they have any complaints, a very smart manager you have, she is an asset to your Hotel. If your Hotel can provide her with opportunities to brush up her English, Japanese, your hotel services will go a long way to outshine other hotels in Heshan and Taoyuen areas. Please let her know of our comments so that she is further encouraged to work hard for your establishment.