Bad experience in Harbin Modern hotel location is amazing, but that''s it. Staff service is awful: it took almost one hour for the check-in (they were not able to find our reservation, and simply make us wait till I literary lost my patience) and 45'' for the check-out. English is an option: I know, it''s Harbin and not Beijing, but for a 800 rmb/night basics are expected.Cleanliness is bad: smelly lobby and corridors, bathroom so-so and we had to ask to change the provided bathrobes (dirty and no doubt used).
2011-07-14
酒店回复 ：
2011-07-26
Dear guest：I'm sorry to make you feel discomfortable and thankful of your advice .we will change the shortcoming and improve the soft service .it is the encouragement of improvement.Hope we will show a good service and excellent feeling next time.thanks for your notice.
very nice location, nearby pedestrian area and good restaurants nearby. Hotel is a bit old. some showers are not so good friends told. we had room 222 which was good. big space and clean. warm enough for the freezing temperatures outside. no need hot water bottle ;)
房间价格
4.50 
