Unpleasant Experience at the Springdale as the 2-bedroom deluxe apartment was completely unlike what was described by Ctrip. There is only 1 bedroom with 1 Queen Bed and another small room with a Super Single Bed. Definitely not meant for 4 persons especially couples to stay. When I approached a Mr John at the front counter, all he could say was that it was Ctrip''s fault for a wrong description and completely lacked any initiative in helping the guest to resolve the situation. He even suggested that I could pay to have an extra bed fitted in! I had to liase with Ctrip for an entire afternoon before finally taking up their counter offer of moving into 2 single bedroom apartments for a slightly higher price. This was their form of service recovery. Pay more to solve the problem but be thankful that it is already a much discounted rate.This service residence seems more interested in serving their long term tenants instead of casual tourists. This is evident by the fact that only 1 complimentary breakfast is given per bed (that''s the hotel''s explanation of how breakfast is allocated) and that bathroom amenities like shampoo, bath gel etc is meant for one. Very disapppointing considering it is managed by the Ascott group and I would recommend travellers to take your money elsewhere to a service-oriented hotel.
2011-11-08
用户mu****对广州盛雅服务公寓 点评
Not recomended Simply it''s under the expectation & the rate is very high
2011-11-08
用户13****对广州盛雅服务公寓 点评
不怎么样 服务公寓？感觉像简装房，根其它的象somerset等真没法比。
2011-11-06
用户fa****对广州盛雅服务公寓 点评
公寓 不错，很人性化，根据不同的人群设计需求。真正做到宾至如归得感觉。
2011-11-02
酒店回复 ：
2011-11-04
感谢您与我们分享您的入住体验，期待您的再次光临！
用户坑坑****对广州盛雅服务公寓 点评
Good location It is convenient to take Metro.It is easy to find the delicious food around the hotel.
2011-10-27
酒店回复 ：
2011-11-04
Thanks for your compliments and look forward to your next stay.
用户bu****对广州盛雅服务公寓 点评
recomanded for other to stay this appartement was nice to sty, but price is too high but I really undertand because it was a season of cantoon fair exhibition, if any one want to reserve such appartement he should reserve it at leaat three to four weeks in advance, my perssonal adviced is recomanded for famaiy.
2011-10-23
酒店回复 ：
2011-10-25
Thank you for taking time to share your stay experience with us. Looking forward to seeing you again.
springdale This was my second stay at Springdale and they didn''t let me down, as expected. The staff are friendly and check in/out service is quick. I will be back again. One thing they don''t supply are combs in the bathrooms, but this time I was prepared and took my own.
2011-08-17
酒店回复 ：
2011-08-19
Thank you for taking time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Springdale Serviced Residence, we look forward to welcoming you again at any one of our serviced residences.
Springdale I stayed here for two nights and found the room to be very clean and quiet. Breakfast was good, with a reasonable selection to choose from. I will stay here again when I am in town as it is very close to all one needs while in Guangzhou, like banks, the Metro system, (line 1 & 3), shopping malls. The only problem I noticed was there were no screens on the windows, so one could not open them at night, unless you love mozzies, that is :-)
Good location and clean hotel Second time I stayed at Springdale Serviced Residence, everything was as I expected. Breakfast is ok, only problem is that I am allergic to MSG, and the chef add quite an amount to the food...Easy to find, just take subway from airport to Tiyuxilu, walk as far north as you can in the underground walkway, think it was exit E, once you come outside the hotel will be across the small street on your left hand side.
房间价格
4.33 
