Dear guest:Thank you for your stay at Ramada Plaza Hangzhou Riverside!Your satisfaction is our motivation,We will continue to do our best,looking forward to your next Ramada pleasure trip!
Just avoid it When you pay 600 rmb/ night you just expect something waaay better. So just avoid it. Horrible location (there is literally nothing around), and, if you eventually go there because you have nothing else, you better refrain from ordering anything from the room service. My experience: a poor quality club sandwich priced 68rmb that had to be returned, and anther horrible beef burger (more than a beef it was probably a 50 year old cow) with a clothe serviette that was as stinky as it gets (I bet it was never cleaned from the last service). Terrible that Ramada agrees to put its name in that sh... hole!
2011-10-09
酒店回复 :
2011-10-10
Dear Guest: Thank you for your stay at Ramada Plaza Riverside Hangzhou, unable to provide you with the best service, we are deeply sorry. The hotel is located in the beautiful Qiantang River, from the beautiful West Lake in Hangzhou about 25 minutes drive from Wulin Road business district, 40 minutes by car. If you need to travel, concierge will help you to provide car service. For room service, food and beverage department will take appropriate measures to improve sanitary conditions of food,I hope next time to give you a different lodging experience, looking forward to your next Ramada pleasure trip !
用户_E****对杭州华美达酒店 点评
Very contradictory impressions Good rooms even though some damage on walls and dirt on the floor should urgently be fixed.Parking floor very dirty.Good service at front desk - welcome feeling; poor quality and service in Western restaurant.In Breakfast room not enough staff to handle a big amount of guests
2011-10-07
酒店回复 :
2011-10-10
Dear Guest: Thank you for your stay at Ramada Plaza Riverside hangzhou, to you We apologize for the inconvenience. We value your opinion, housekeeping and food and beverage department to do based on your comments relevant improvement measures, but also to strengthen the staff training, improve employees' professional skills. Looking forward to your next Ramada pleasant trip!