the location was little bit further from the centre then expected, there was no shops around. the staff was ok.the building has offices on the downfloors, the room started from 10, so in the morning it was very busy at the elavator. also the floors are very dark, the airco in our room wasnt enough so sometimes it was very hot.breakfast was good, enough choices... for the price is was ok, but we would stay at another hotel next time
This is the 2nd time that my French friend stayed in this hotel. I have been in this hotel myself with my husband(French) 3 years ago. My French friend was very satisfied. Good hotel, nice breakfast and nice service. The reception is very nice too.I hope that the good service of this hotel will stay long time without change.The only inconvenient is : it is difficult to find the location/place of this hotel.
I'm from HK to Xian, spent 2 nights here: Hotel: the entrance door is abt 1.2m from the ground, I had to carry my heavy luggage up the staircase by myself, no bell boy service at all. Room: The room was great, well interior design, nice decoration and atmosphere. Shower: I'm not sure if it is because my room located at the top floor, the shower water pressure was extremely weak(淋浴g水悍浅５). Reception staffs: nice and friendly. Service staffs: the young girl has 'cold face' no smile at all when we both entered the lift, whom gave me a bad impression; however, the older woman was quite friendly. In higher grade hotels, the service staffs were trained to say 'Hi/Li hao' when they see the guests in the corridor or the lifts. This should be improved.
2009-08-20
用户Bo****对西安皇城海航酒店 标准间点评
Comments of my French friends
My French friends were not very satisfied with the hotel of Xian. Then they changed their policy when they reserved the hotel in Suzhou and Shanghai. They did not ask anymore the hotels less than 4 stars.
房间价格
3.87 
