The service is very poor, as the staff generally do not care about the customers or worse try to cheat you organizing some tourists traps (expensive guided tours…). The Cleanliness is not really what you should expect from a 4 stars hotel. (Bathroom, floor, smell). Good location and a good western breakfast (options) .... but we will not go there again.
My husband and I stayed in the Bell Tower for 3 nights as tourists and enjoyed our stay. The hotel was very comfortable and the staff helpful. Breakfast was good although a bit expensive if not included in the price. We would recommend this hotel.
One of the best located hotels in Xi''An, right opposite the Bell Tower. The bus from the airport stops just around the corner too. The hotel is quite upmarket (at least compared to what we normally stay in), and the environment and decor matched the (discounted) price we paid. The service was functional, but not unkind. Every time I went to reception, there was always at least one staff member who spoke good English.
This is our second stay in Bell Tower hotel. It is a very good hotel, clean, good breakfasts, not in the luxury category but neither is the price. The best feature is the central location on Bell Tower square, allowing one to walk to good food and the Muslim markets easily. The service for non-english speakers could be improved. The woman at the front desk refused to put in a call for us to our next hotel, saying we could do it ourselves, even though they did not speak English.
房间价格
4.38 
